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Cloud Telephony: The Future of Communications

cloud telephony

You may have heard the term “The Cloud” thrown around in conversations about tech communications. While it may sound like people are discussing the Boston weather, in reality, they are referring to cloud technology, which allows users to save their information through the internet, reducing the need for storage drives and servers. Cloud telephony operates in a similar way— instead of requiring landlines, phone servers, and endless amounts of cords and hookups, you can redirect your calling services through the internet.

What You Get With Cloud Telephony

You will find that cloud telephony offers your business a host of options that you never had before with standard phone services. Some of the abilities you will have with this service include:

  • Simple phone call routing to any destination
  • Voicemail management
  • Voice memo sending
  • Inter-office paging
  • Spoken word to text (and vice-versa) converting
  • Contacts and call history indexing
  • Voice and data usage analyzing
  • Conference calling
  • And more!

You will find that, thanks to cloud telephony, your Boston business can finally get the productivity boost you need. Your employees will be able to multitask and get work done efficiently in a whole new way.

Other telephone services such as VoIP (Voice over Internet Protocol) will allow you to be reachable at all times. You never want to miss out on a potential deal just because your calls dropped or never came through in the first place. To improve your effectiveness as a company, you need to consider upgrading your phone systems.

ITD Solutions – Boston’s Go-To Cloud Telephony Service

When you work with us, you will have the opportunity to choose from some of the most innovative and technologically-advanced models available on the market. Our partner/agent program allows us to get the absolute best deals, and you can select models like:

  • Yealink Optima SIP-T29G IP
  • Mitel Executive LCD Phone 5340
  • Mitel 5320
  • Cisco
  • Polycom VVX 400
  • Polycom VVX 300

At ITD Solutions, we strive to help businesses in Boston break out of the world of yesterday’s technology. If something exists that will easily make your life (and work) so much easier, why wouldn’t you take advantage of it? The best part is, we can assist you with free quotes and consultations so you know exactly what the cost-benefit analysis of cloud telephony will be. When you are ready to spend less time saying, “Can you hear me now?” and more time achieving your goals, contact us at 888-542-8484 or info@itdsolutions.net.

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The Best Cloud Storage Solutions

cloud storage solutions

Managing data and content is not always easy. You want your information to be safe and secure, but you also need to make sure that those who need to can access it whenever necessary. The answer is cloud storage solutions. Many Boston businesses have moved their entire companies to a cloud server. This is beneficial for many reasons, such as:

  • Increased office space (servers can take up a lot of room)
  • Less risk of outages
  • More secure management
  • Access anywhere at any time
  • Multiple credentials and logins available
  • Dividing areas of access for users

Using Cloud Storage Solutions in the Office

If you do your work on a computer, chances are there is a server room somewhere in the building that powers and stores information created and received on that computer. Sure, servers have decreased in size from say, ten years ago, but they still cover a lot of valuable real estate in offices everywhere. To reduce the need for storage and to increase office space, many Boston businesses use cloud storage solutions. This means that data is stored in “the cloud” which is a remote server used to store information via the internet. It is called such because it is intangible and can be accessed essentially anywhere.

Because information and data are stored through the internet, you will free up tons of hard disk and drive space on your computers. Everyone is getting into it— Adobe recently launched their “Creative Cloud” service, and no longer sells their PhotoShop or InDesign programs in a disk format. Everything operates through cloud storage solutions, freeing up space in the physical and digital world.

What You Need For Cloud Computing

To get started with cloud storage solutions in Boston, you need two basic things: 1.) a computer, and 2.) an internet connection. As long as you have those, you will be able to access the information you need whenever you need it. If you have ever lost or broken a computer, you know how frustrating it is to reinstall all of your programs, settings, and information on a new one. It takes an incredibly long time, costs you money, and may not even work due to changed operating systems or updates. The cloud eliminates this issue because it does not matter what computer you use, everything is quickly accessible in your account.

ITD Solutions — The Solution to Your Technology Problems

We know how frustrating technology issues can be. Computers are great when they work, and not so much when they don’t. To boost your productivity and make life easier at work, you need cloud storage solutions. At ITD Solutions, we can easily set up your Boston business for success. Call us today!

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Disaster Recovery: Protect Company Data this Storm Season

Cloud Computing

Your company’s data is one of the most important assets you have, making it a priority when it comes to protection. From hackers to viruses and mechanical damage, keeping data safe is more complicated than it was before the digital age took over. Another equally important source of data loss, especially with Florida’s volatile hurricane season, is data lost due to disruptive weather conditions. Though natural disasters are out of our control, disaster recovery is not.

Here are three suggestions to ensure your data is safe this hurricane season:

Use Backup Generators

An absolute ‘must’ for any company in Tampa Bay is a backup generator. In fact, this should be mandatory for all businesses. Backup generators can ensure your data will not be lost because of electricity outages, which are quite frequent during torrential downpours that are all too familiar in the Brandon area. Sometimes, a simple storm can cause a power outage, which can lead to lost data. Having a backup generator will save your company’s data on a day-to-day basis. Chances are, you will be better guarded against data loss and will have less need for disaster recovery if you have backup generators in place.

Consider Cloud Storage

Storing your data in the cloud makes for a simple, hassle-free way to ensure your company’s vital information is safe and sound during storm season. Cloud storage offers an offsite, maintained data storage option with easy access at a cost-effective price.

Additionally, cloud storage is one of the most efficient ways to ensure your data is protected from loss caused by natural disasters. Cloud storage is offered literally anywhere, which gives your company’s employees easy access that you can manage. So, whether your Brandon office is working remotely because of storms or in the office as usual, cloud storage provides an easy way to access to the data needed to keep business going. If something does go wrong, disaster recovery procedures can be implemented to get you back on track in no time at all.

Choose Storage with Proper Disaster Recovery and Avoidance Procedures

An offsite location equipped for the high winds and torrential downpour of hurricane season or the heavy snowfall of northern winters is a great option for disaster recovery. These locations are built with the regional storm cycles in mind; this makes them the perfect place to store your company’s most important asset.

With many options available, choosing the right data backup storage for your business in case of natural disasters can be confusing. Need help deciding? Contact ITD Solutions today at 888-542-8484. We’ll help you choose the best solution for your company. That means you can avoid the need for disaster recovery this storm season.

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Why Your Business Needs Video Conferencing

video conferencing

Many businesses nowadays operate in multiple locations or regularly work with people remotely. Although you live and work in Tampa, you may have a conference call with someone in Hong Kong next week. Technology has given us the ability to communicate instantly all over the globe. Sometimes speaking on the phone can feel impersonal, though. You cannot see the person on the other end, and they can’t see you. Putting a name and a face together can really boost business and increase client satisfaction, and video conferencing services are the easiest way to make that happen.

Video Conferencing for Businesses

You may have phoned your relatives or friends using an online service like Skype or Google Hangouts. While these are great for the average user, business communications require a little more power and versatility. If a picture is worth a thousand words, then imagine how influential a live video can be! Whether it is simply to connect on a more personal level with the person on the other end of the line or to visualize a project, chatting through live feed is a powerful business tool that should not be overlooked.

The Benefits of Video Conferencing

There are many reasons why a business may choose to use video conferencing. Some of those reasons include:

  • Spending less money on travel for business meetings
  • Connecting more easily with clients and partners
  • Creating face-to-face contact, reinforcing relationships
  • Developing deeper, more powerful relationships
  • Seeing visuals, using demonstrations, and more

The power of video conferencing can increase productivity levels thanks to the ease of communication and more clear understandings of expectations amongst employees and clients.

Having an audio and visual transmission to reach others is as simple as making phone calls, and can be shared multiple ways. The next time you have a 5-way call to make, you can have everyone report in on a visual feed, allowing it to feel like everyone is in the same room together.

ITD Solution’s Video Conferencing Technology

Chances are if you’ve used Skype or a similar program, you have noticed that the program is not without flaws. Calls are sometimes dropped, the audio may be tinny or full of static, and the visual is blurry. However, with professional-grade technology that ITD Solutions can easily install, you won’t have to worry about any of that. You will benefit from crystal clear communication with visuals that are sharp and bright. To learn more about video conferencing and what we can do for your company, give us a call at 888-542-8484.

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